We expect you to check your products directly after you receive them. In the case you receive a product that dispite our final check has a default we urge you to contact us within 48 hours by sending us an email to

Please state the following information in your email: Order number, date of purchase, article description and a clear description of you complaint. Preferably complemented with clear pictures. We will contact you within 3 working days to look for the best solution together.