Do you want to exchange your Manisé product ? No problem! Please send us an e-mail to firstname.lastname@example.org . In case of a product exchange the costs for shipping back the product will be for your own account.
Consideration time / return policy
It is always a possibility you want to return your purchase. Whatever the reason, you have the right to cancel the order within 14 days of receiving the purchase. Without statement of reason.
After cancelling the order, the purchase has to be sent back to us within 14 days. The total order amount including shipping cost will be returned. Only the shipping costs for returning the product will be for your own account.
For an exact overview of shipping costs please contact your carrier company
When you want to make use of the consideration time clause, the product, including all accessories, will be sent back to us in the original state and packaging.
Please contact us by sending an e-mail to email@example.com for the return registration. We will refund the total order amount within 14 days of the return registration, but only when the product has been shipped back in original state and has been received by us.
Possible damage to the product and / or the original packaging can be calculated into the refund. Please treat your product with care and be assured of good packaging.
I have submitted a wrong delivery address
Please contact us as soon as possible on firstname.lastname@example.org . We will try to adjust the order with the correct data